The date of benefit begins upon arrival in the country and connection to the external operator.
| Country |
Operator |
3G |
4G |
5G |
| AFGHANISTAN |
Afghan wireless |
|
|
|
| AFGHANISTAN |
Roshan |
|
|
|
| AIRCRAFT |
Aero mobile |
|
|
|
| ALBANIA |
Vodafone |
|
|
|
| ALGERIA |
OOREDOO |
|
|
|
| ALGERIA |
Mobilis |
|
|
|
| ANGUILLA |
DIGICEL |
|
|
|
| Antigua and Barbuda |
DIGICEL |
|
|
|
| ANTILLES FRANCAISE GUYANE |
DIGICEL |
|
|
|
| ARGENTINA |
Claro |
|
|
|
| ARMENIA |
UCOM |
|
|
|
| ARMENIA |
Telecom |
|
|
|
| ARUBA |
DIGICEL |
|
|
|
| AUSTRIA |
T Mobile |
|
|
|
| AUSTRIA |
HUTCHISON |
|
|
|
| AZERBAIJAN |
Bakcell |
|
|
|
| AZERBAIJAN |
Azercell |
|
|
|
| BANGLADESH |
Robi Axiata |
|
|
|
| BANGLADESH |
Grameenphone |
|
|
|
| BARBADOS |
DIGICELAirtel |
|
|
|
| BELGIUM |
ProximusIdea |
|
|
|
| BELGIUM |
Orange |
|
|
|
| BELGIUM |
TeleNet |
|
|
|
| BERMUDA |
DIGICEL |
|
|
|
| Bosnia and Herzegovina |
BH telecom |
|
|
|
| BRITISH VIRGIN ISLAND |
DIGICEL |
|
|
|
| BRUNEI |
UNN |
|
|
|
| BULGARIA |
Umniah |
|
|
|
| BULGARIA |
YETTEL |
|
|
|
| BULGARIA |
Vivacom |
|
|
|
| BULGARIA |
A1 |
|
|
|
| BURKINA FASO |
Orange |
|
|
|
| BURUNDI |
Viettel |
|
|
|
| CAMBODIA |
Viettel |
|
|
|
| CANADA |
TELUS |
|
|
|
| CAPE VERDE |
CV Telecom |
|
|
|
| CAYMAN ISLANDS |
DIGICEL |
|
|
|
| CHAD |
AIRTEL |
|
|
|
| CHINA |
CHINA MOBILE |
|
|
|
| CONGO B |
AIRTEL |
|
|
|
| COSTA RICA |
Claro |
|
|
|
| CROATIA |
Telemach |
|
|
|
| CURACAO |
Curaçao Telecom |
|
|
|
| CYPRUS |
EPIC |
|
|
|
| CZECH REPUBLIC |
T MOBILE |
|
|
|
| CZECH REPUBLIC |
Vodafone |
|
|
|
| DENMARK |
Ooredoo |
|
|
|
| DENMARK |
NUUday |
|
|
|
| DJIBOUTI |
Djibouti Telecom |
|
|
|
| DOMINICA |
DIGICEL |
|
|
|
| DR CONGO |
Vodacom |
|
|
|
| DR CONGOKorea |
Airtel |
|
|
|
| EGYPT |
ORANGE |
|
|
|
| EGYPT |
Etisalat |
|
|
|
| EL SALVADOR |
Claro |
|
|
|
| EL SALVADOR |
DIGICEL |
|
|
|
| ESTONIA |
Tele 2 |
|
|
|
| ESWATINI/SWAZILAND |
ESWATINI MOBILE |
|
|
|
| ETHIOPIA |
ETHIO TELECOM |
|
|
|
| ETHIOPIA |
SAFARICOM |
|
|
|
| FIJI |
Vodafone |
|
|
|
| FRANCE |
ORANGE |
|
|
|
| FRANCE |
Free Bougyues |
|
|
|
| FRANCE |
Bougyues |
|
|
|
| GAMBIA |
Comium |
|
|
|
| GAMBIA |
QCell |
|
|
|
| GuatemalaArab Emirates |
Claro |
|
|
|
| GEORGIA |
BEELINE |
|
|
|
| GERMANYKingdom |
Vodafone |
|
|
|
| GERMANY |
TMOBILE |
|
|
|
| GHANA |
VODAFONE |
|
|
|
| GREECE |
Nova |
|
|
|
| GRENADA |
DIGICEL |
|
|
|
| GUINEA |
ORANGE |
|
|
|
| GUINEA BISSAU |
ORANGE |
|
|
|
| Guinea Equatorial |
Muni SA |
|
|
|
| GUYANA |
DIGICEL |
|
|
|
| HAITI |
DIGICEL |
|
|
|
| HAITI |
Viettel |
|
|
|
| HONDURAS |
Claro |
|
|
|
| Hong Kong |
HKT |
|
|
|
| HUNGARY |
T Mobile |
|
|
|
| HUNGARY |
Vodafone |
|
|
|
| ICELAND |
Nova |
|
|
|
| India |
Bharti Airtel |
|
|
|
| India |
Vodafone Idea |
|
|
|
| India |
Reliance Jio |
|
|
|
| INDONESIA |
Excelcom |
|
|
|
| INDONESIA |
Indosat |
|
|
|
| INDONESIA |
HUTCHISON |
|
|
|
| IRAN |
MCI |
|
|
|
| IRAQ |
ZAIN |
|
|
|
| IRAQ |
Korek |
|
|
|
| IRELAND |
EIR |
|
|
|
| ITALY |
WIND |
|
|
|
| ITALY |
ILIAD |
|
|
|
| JAMAICA |
DIGICEL |
|
|
|
| JAPAN |
Ntt Docomo |
|
|
|
| JORDAN |
ZAIN |
|
|
|
| JORDAN |
Umniah |
|
|
|
| Kazakhstan |
Tele 2 |
|
|
|
| Kazakhstan |
KCELL |
|
|
|
| KENYA |
AIRTEL |
|
|
|
| Kosovo |
IPKO |
|
|
|
| KYRGYZSTAN |
ALFA |
|
|
|
| LAOS |
Viettel |
|
|
|
| LATVIA |
Tele 2 |
|
|
|
| LEBANON |
TOUCH |
|
|
|
| LEBANON |
Alfa |
|
|
|
| LIBYA |
AL MADAR |
|
|
|
| LICHENISTIAN |
SALT |
|
|
|
| Lithuania |
Tele 2 |
|
|
|
| LUXEMBOURG |
TANGO |
|
|
|
| LUXEMBOURG |
Orange |
|
|
|
| MACAU |
CTM |
|
|
|
| MADAGASCAR |
Yas |
|
|
|
| MADAGASCAR |
Airtel |
|
|
|
| MALAWI |
Airtel |
|
|
|
| Malaysia |
Maxis |
|
|
|
| MALDIVES |
Dhiraagu |
|
|
|
| MALDIVES |
Ooredoo |
|
|
|
| Mali |
Orange |
|
|
|
| MALTA |
Epic |
|
|
|
| MALTA |
MELITA MOBILE |
|
|
|
| MAURITANIA |
Mattel |
|
|
|
| MAURITIUS |
EMTEL |
|
|
|
| MAURITIUS |
Cell Plus |
|
|
|
| MOLDOVA |
ORANGE |
|
|
|
| MONTSERRAT |
DIGICEL |
|
|
|
| MOROCCO |
INWI |
|
|
|
| MOROCCO |
ORANGE |
|
|
|
| MOZAMBIQUE |
Vodacom |
|
|
|
| MOZAMBIQUE |
Viettel |
|
|
|
| MYANMAR |
ATOM |
|
|
|
| NEPAL |
Ncell |
|
|
|
| NEPAL |
Nepal Telecom |
|
|
|
| NETHERLAND |
Vodafone |
|
|
|
| NETHERLAND |
KPN |
|
|
|
| NETHERLAND |
SPARK |
|
|
|
| NICARAGUA |
Claro |
|
|
|
| NIGER |
ORANGE |
|
|
|
| NIGER |
AIRTEL |
|
|
|
| NIGERIA |
Globalcom |
|
|
|
| NIGERIA |
9Etisalat |
|
|
|
| NIGERIA |
Airtel |
|
|
|
| PAKISTAN |
CMPAK |
|
|
|
| PAKISTAN |
TELENOR |
|
|
|
| PALESTINE |
Ooredoo |
|
|
|
| PALESTINE |
Jawwal |
|
|
|
| PARAGUAY |
Claro |
|
|
|
| PERU |
Viettel |
|
|
|
| PHILIPPINES |
GLOBE |
|
|
|
| PHILIPPINES |
SMART |
|
|
|
| POLAND |
TMOBILE |
|
|
|
| POLAND |
PLAY |
|
|
|
| PORTUGAL |
Vodafone |
|
|
|
| PUERTO RICO |
Claro |
|
|
|
| ROMANIA |
Orange |
|
|
|
| ROMANIA |
Vodafone |
|
|
|
| RUSSIA |
MTS |
|
|
|
| RUSSIA |
Tele 2 |
|
|
|
| RWANDA |
Airtel |
|
|
|
| SAINT KITTS AND NEVIS |
DIGICEL |
|
|
|
| SAINT LUCIA |
DIGICEL |
|
|
|
| SAINT VINCENT AND THEGRENADINES |
DIGICEL |
|
|
|
| SENEGAL |
SONATEL |
|
|
|
| SEYCHELLES |
AIRTEL |
|
|
|
| SIERRA LEONE |
Africell |
|
|
|
| SINGAPORE |
STARHUB |
|
|
|
| SLOVENIA |
Telemach |
|
|
|
| SOUTH KOREA |
KTF |
|
|
|
| South Korea |
SK Telecom |
|
|
|
| SPAIN |
Vodafone |
|
|
|
| SOUTH SUDAN |
ZAIN |
|
|
|
| SRI LANKA |
Mobitel |
|
|
|
| SRI LANKA |
DIALOG |
|
|
|
| SUDAN |
ZAIN |
|
|
|
| SUDAN |
SUDATEL |
|
|
|
| SURINAME |
DIGICEL |
|
|
|
| SWEDEN |
Tele 2 |
|
|
|
| SWEDEN |
HUTCHISON |
|
|
|
| SWITZERLAND |
Salt |
|
|
|
| SWITZERLAND |
SUNRISE |
|
|
|
| SWITZERLAND |
Swisscom |
|
|
|
| SYRIA |
Syriatel |
|
|
|
| TAIWAN |
Chungwa |
|
|
|
| Tajikistan |
T CELL |
|
|
|
| TANZANIA |
Vodacom |
|
|
|
| TANZANIA |
Airtel |
|
|
|
| TANZANIA |
Viettel |
|
|
|
| THAILAND |
True Move |
|
|
|
| THAILAND |
AWN |
|
|
|
| TOGO |
Togo Telecom |
|
|
|
| TUNISIA |
Tunisie Telecom |
|
|
|
| TUNISIA |
Orange |
|
|
|
| TUNISIA |
Ooredoo |
|
|
|
| TURKEY |
TURKCELL |
|
|
|
| TURKEY |
AVEA |
|
|
|
| TURKS AND CAICOS ISLANDS |
DIGICEL |
|
|
|
| UGANDA |
Airtel |
|
|
|
| UK |
H3G |
|
|
|
| UK |
Vodafone |
|
|
|
| URUGUAY |
Claro |
|
|
|
| USA |
T Mobile |
|
|
|
| UZBEKISTAN |
UCOM |
|
|
|
| UZBEKISTAN |
Uzbek Telecom |
|
|
|
| VIETNAM |
Viettel |
|
|
|
| YEMEN |
Sabafon |
|
|
|
| YEMEN |
YOU |
|
|
|
| ZAMBIA |
Airtel |
|
|
|
The date of benefit begins upon arrival in the country and connection to the external operator.
| Country |
Operator |
|
4G |
5G |
| AFGHANISTAN |
Afghan wireless |
|
|
|
| AFGHANISTAN |
Roshan |
|
|
|
| AIRCRAFT |
Aero mobile |
|
|
|
| ALBANIA |
Vodafone |
|
|
|
| ALGERIA |
OOREDOO |
|
|
|
| ALGERIA |
Mobilis |
|
|
|
| ANGUILLA |
DIGICEL |
|
|
|
| Antigua and Barbuda |
DIGICEL |
|
|
|
| ANTILLES FRANCAISE GUYANE |
DIGICEL |
|
|
|
| ARGENTINA |
Claro |
|
|
|
| ARMENIA |
UCOM |
|
|
|
| ARMENIA |
Telecom |
|
|
|
| ARUBA |
DIGICEL |
|
|
|
| AUSTRIA |
T Mobile |
|
|
|
| AUSTRIA |
HUTCHISON |
|
|
|
| AZERBAIJAN |
Bakcell |
|
|
|
| AZERBAIJAN |
Azercell |
|
|
|
| BANGLADESH |
Robi Axiata |
|
|
|
| BANGLADESH |
Grameenphone |
|
|
|
| BARBADOS |
DIGICELAirtel |
|
|
|
| BELGIUM |
ProximusIdea |
|
|
|
| BELGIUM |
Orange |
|
|
|
| BELGIUM |
TeleNet |
|
|
|
| BERMUDA |
DIGICEL |
|
|
|
| Bosnia and Herzegovina |
UNN |
|
|
|
| BULGARIA |
Umniah |
|
|
|
| BULGARIA |
YETTEL |
|
|
|
| BULGARIA |
Vivacom |
|
|
|
| BULGARIA |
A1 |
|
|
|
| BURKINA FASO |
Orange |
|
|
|
| BURUNDI |
Viettel |
|
|
|
| CAMBODIA |
Viettel |
|
|
|
| CANADA |
TELUS |
|
|
|
| CAPE VERDE |
CV Telecom |
|
|
|
| CAYMAN ISLANDS |
DIGICEL |
|
|
|
| CHAD |
AIRTEL |
|
|
|
| CHINA |
CHINA MOBILE |
|
|
|
| CONGO B |
AIRTELMOBILE |
|
|
|
| COSTA RICA |
Claro |
|
|
|
| CROATIA |
Telemach |
|
|
|
| CURACAO |
Curaçao Telecom |
|
|
|
| CYPRUS |
EPIC |
|
|
|
| CZECH REPUBLIC |
T MOBILE |
|
|
|
| CZECH REPUBLIC |
Vodafone |
|
|
|
| DENMARK |
Ooredoo |
|
|
|
| DENMARK |
NUUday |
|
|
|
| DJIBOUTI |
Djibouti Telecom |
|
|
|
| DOMINICA |
DIGICEL |
|
|
|
| DR CONGO |
Vodacom |
|
|
|
| DR CONGOKorea |
Airtel |
|
|
|
| EGYPT |
ORANGE |
|
|
|
| EGYPT |
Etisalat |
|
|
|
| EL SALVADOR |
Claro |
|
|
|
| EL SALVADOR |
DIGICEL |
|
|
|
| ESTONIA |
Tele 2 |
|
|
|
| ESWATINI/SWAZILAND |
ESWATINI MOBILE |
|
|
|
| ETHIOPIA |
ETHIO TELECOM |
|
|
|
| ETHIOPIA |
SAFARICOM |
|
|
|
| FIJI |
Vodafone |
|
|
|
| FRANCE |
ORANGE |
|
|
|
| FRANCE |
Free Bougyues |
|
|
|
| FRANCE |
Bougyues |
|
|
|
| GAMBIA |
Comium |
|
|
|
| GAMBIA |
QCell |
|
|
|
| GuatemalaArab Emirates |
Claro |
|
|
|
| GEORGIA |
BEELINE |
|
|
|
| GERMANYKingdom |
Vodafone |
|
|
|
| GERMANY |
TMOBILE |
|
|
|
| GHANA |
VODAFONE |
|
|
|
| GREECE |
Nova |
|
|
|
| GRENADA |
DIGICEL |
|
|
|
| GUINEA |
ORANGE |
|
|
|
| GUINEA BISSAU |
ORANGE |
|
|
|
| Guinea Equatorial |
Muni SA |
|
|
|
| GUYANA |
DIGICEL |
|
|
|
| HAITI |
DIGICEL |
|
|
|
| HAITI |
Viettel |
|
|
|
| HONDURAS |
Claro |
|
|
|
| Hong Kong |
HKT |
|
|
|
| HUNGARY |
T Mobile |
|
|
|
| HUNGARY |
Vodafone |
|
|
|
| ICELAND |
Nova |
|
|
|
| India |
Bharti Airtel |
|
|
|
| India |
Vodafone Idea |
|
|
|
| India |
Reliance Jio |
|
|
|
| INDONESIA |
Excelcom |
|
|
|
| INDONESIA |
Indosat |
|
|
|
| INDONESIA |
HUTCHISON |
|
|
|
| IRAN |
MCI |
|
|
|
| IRAQ |
ZAIN |
|
|
|
| IRAQ |
Korek |
|
|
|
| IRELAND |
EIR |
|
|
|
| ITALY |
WIND |
|
|
|
| ITALY |
ILIAD |
|
|
|
| JAMAICA |
DIGICEL |
|
|
|
| JAPAN |
Ntt Docomo |
|
|
|
| JORDAN |
ZAIN |
|
|
|
| JORDAN |
Umniah |
|
|
|
| Kazakhstan |
Tele 2 |
|
|
|
| Kazakhstan |
KCELL |
|
|
|
| KENYA |
AIRTEL |
|
|
|
| Kosovo |
IPKO |
|
|
|
| KYRGYZSTAN |
ALFA |
|
|
|
| LAOS |
Viettel |
|
|
|
| LATVIA |
Tele 2 |
|
|
|
| LEBANON |
TOUCH |
|
|
|
| LEBANON |
ALFA |
< |
|
|
| LIBYA |
AL MADAR |
|
|
|
| LICHENISTIAN |
SALT |
|
|
|
| Lithuania |
Tele 2 |
|
|
|
| LUXEMBOURG |
TANGO |
|
|
|
| LUXEMBOURG |
ORANGE |
|
|
|
| MACAU |
CTM |
|
|
|
| MADAGASCAR |
Yas |
|
|
|
| MADAGASCAR |
Airtel |
|
|
|
| MALAWI |
Airtel |
|
|
|
| Malaysia |
Maxis |
|
|
|
| MALDIVES |
Dhiraagu |
|
|
|
| MALDIVES |
Ooredoo |
|
|
|
| Mali |
ORANGE |
|
|
|
| MALTA |
Epic |
|
|
|
| MALTA |
MELITA MOBILE |
|
|
|
| MAURITANIA |
Mattel |
|
|
|
| MAURITIUS |
EMTEL |
|
|
|
| MAURITIUS |
Cell Plus |
|
|
|
| MOLDOVA |
ORANGE |
|
|
|
| MONTSERRAT |
DIGICEL |
|
|
|
| MOROCCO |
INWI |
|
|
|
| MOROCCO |
ORANGE |
|
|
|
| MOZAMBIQUE |
Vodacom |
"> |
|
|
| MOZAMBIQUE |
Viettel |
|
|
|
| MYANMAR |
ATOM |
|
|
|
| NEPAL |
Ncell |
|
|
|
| NEPAL |
Telecom |
|
|
|
| NETHERLAND |
Vodafone |
|
|
|
| NETHERLAND |
KPN |
|
|
|
| NETHERLAND |
SPARK |
|
|
|
| NICARAGUA |
Claro |
|
|
|
| NIGER |
ORANGE |
|
|
|
| NIGER |
AIRTEL |
|
|
|
| NIGERIA |
Globalcom |
|
|
|
| NIGERIA |
9Etisalat |
|
|
|
| NIGERIA |
Airtel |
|
|
|
| PAKISTAN |
CMPAK |
|
|
|
| PAKISTAN |
TELENOR |
|
|
|
| PALESTINE |
Ooredoo |
|
|
|
| PALESTINE |
Jawwal |
|
|
|
| PARAGUAY |
Claro |
|
|
|
| PERU |
Viettel |
|
|
|
| PHILIPPINES |
GLOBE |
|
|
|
| PHILIPPINES |
SMART |
|
|
|
| POLAND |
TMOBILE |
|
|
|
| POLAND |
PLAY |
|
|
|
| PORTUGAL |
Vodafone |
|
|
|
| PUERTO RICO |
Claro |
|
|
|
| ROMANIA |
Orange |
|
|
|
| ROMANIA |
Vodafone |
|
|
|
| RUSSIA |
MTS |
|
|
|
| RUSSIA |
Tele 2 |
|
|
|
| RWANDA |
Airtel |
|
|
|
| SAINT KITTS AND NEVIS |
DIGICEL |
|
|
|
| SAINT LUCIA |
DIGICEL |
|
|
|
| SAINT VINCENT AND THEGRENADINES |
DIGICEL |
|
|
|
| SENEGAL |
SONATEL |
|
|
|
| SEYCHELLES |
AIRTEL |
|
|
|
| SIERRA LEONE |
Africell |
|
|
|
| SINGAPORE |
STARHUB |
|
|
|
| SLOVENIA |
Telemach |
|
|
|
| SOUTH KOREA |
KTF |
|
|
|
| South Korea |
SK Telecom |
|
|
|
| SPAIN |
Vodafone |
|
|
|
| SOUTH SUDAN |
ZAIN |
|
|
|
| SRI LANKA |
Mobitel |
|
|
|
| SRI LANKA |
DIALOG |
|
|
|
| SUDAN |
ZAIN |
|
|
|
| SUDAN |
SUDATEL |
|
|
|
| SURINAME |
DIGICEL |
|
|
|
| SWEDEN |
Tele 2 |
|
|
|
| SWEDEN |
HUTCHISON |
|
|
|
| SWITZERLAND |
Salt |
|
|
|
| SWITZERLAND |
SUNRISE |
|
|
|
| SWITZERLAND |
Swisscom |
|
|
|
| SYRIA |
Syriatel |
|
|
|
| Tajikistan |
T CELL |
|
|
|
| TANZANIA |
Vodacom |
|
|
|
| TANZANIA |
Airtel |
|
|
|
| TANZANIA |
Viettel |
|
|
|
| THAILAND |
True Move |
|
|
|
| THAILAND |
AWN |
|
|
|
| TOGO |
Togo Telecom |
|
|
|
| TUNISIA |
Tunisie Telecom |
|
|
|
| TUNISIA |
Orange |
|
|
|
| TUNISIA |
Ooredoo |
|
|
|
| TURKEY |
TURKCELL |
|
|
|
| TURKEY |
AVEA |
|
|
|
| TURKS AND CAICOS ISLANDS |
DIGICEL |
|
|
|
| UGANDA |
Airtel |
|
|
|
| UK |
H3G |
|
|
|
| UK |
Vodafone |
|
|
|
| URUGUAY |
Claro |
|
|
|
| USA |
T Mobile |
|
|
|
| UZBEKISTAN |
UCOM |
|
|
|
| UZBEKISTAN |
Uzbek Telecom |
|
|
|
| VIETNAM |
Viettel |
|
|
|
| YEMEN |
Sabafon |
|
|
|
| YEMEN |
YOU |
|
|
|
| ZAMBIA |
Airtel |
|
|
|
Roaming Minutes
Unlimited
Prices are VAT inclusive
Roaming Minutes
Unlimited
Prices are VAT inclusive
Roaming Minutes
Unlimited
Prices are VAT inclusive
Roaming Minutes
Unlimited
Prices are VAT inclusive
The Fair Usage Policy: 5 GB per day and download speed throttle to 1 Mbps afterwards.
| Country |
Operator |
3G |
4G |
5G |
| Bahrain |
Zain |
|
|
|
| Bahrain |
Batelco |
|
|
|
| Kuwait |
Zain |
|
|
|
| Kuwait |
Ooredoo |
|
|
|
| Oman |
Omantel |
|
|
|
| Oman |
Vodafone |
|
|
|
| Qatar |
Ooredoo |
|
|
|
| Qatar |
Vodafone |
|
|
|
| United Arab Emirates |
Etisalat |
|
|
|
| United Arab Emirates |
Du |
|
|
|
Frequently Asked Questions
How can a customer subscribe to the business add-on packages?
Customer can contact through one of the following channels:
What are different subscription types of business add-on packages available?
Which business add-on packages are available for autorenewal subscription?
All add-on packages having 30-day validity can also be purchased with autorenewal subscription agreement.
What are charging rules for business add-on packages?
| Add-on Package |
Subscription |
Cancellation |
| One-time Subscription |
Full price charged upon successful subscription.
|
Non-refundable |
| Autorenewal Subscription |
Prorated charges and add-on package benefits for first
month based on subscription date. Full charges and
add-on package benefits for subsequent months.
|
Subscription continues till month end and service not
auto-renewed next month. Full charges and add-on
package benefits for last month.
|
What are business rules for multiple add-on package subscriptions of same service?
| Add-on Package |
Multiple Subscription |
Consumption Rules |
| One-time Subscription |
Allowed |
First-in First-Out |
| Autorenewal Subscription |
Not Allowed |
- |
What if a customer has fully consumed autorenewal subscription add-on package benefit?
Customer can request subscription to one-time add-on packages of same service.
What if a customer wants to cancel one-time addon package?
One-time add-on packages once subscribed cannot be requested for cancellation.
What type of roaming calls are consumed under Roaming minutes offered inside add-on packages?
Following call types are consumed while roaming (a) Local Calls, (b) Call Back KSA and (c) Incoming Calls.
What is fair usage policy for Unlimited Roaming Data?
5 GB per day and download speed throttle to 1 Mbps afterwards.
What will be the consumption priority between package and add-on package benefit?
The consumption priority is in following order
-
One-time Subscription add-on packages (first in first out,
in case of multiple one-time add-on subscriptions)
- Autorenewal Subscription add-on packages
- Business Postpaid Package benefits
Can a customer request subscription of add-on packages?
Yes, the request must be made officially through your company’s Authorized Person.
